1. Introduction

Vertex Prime Digital ("we", "our", or "us") is committed to protecting your privacy and handling your personal information with transparency and integrity. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our web design and development services.

2. Information We Collect

We may collect the following types of information:

• Personal information (name, email address, phone number)
• Company and project details
• Billing and invoicing information
• Technical data (IP address, browser type, device information)
• Usage data and analytics information
• Communications submitted through contact forms

3. How We Use Your Information

• To respond to enquiries and provide proposals
• To deliver web design, development, and digital services
• To manage hosting, maintenance, and support
• To improve website performance and user experience
• To communicate project updates and service information
• To comply with legal and contractual obligations

4. Client Website Data

As part of our development services, we may process data stored on websites we build or manage. In such cases, we process information solely for the purpose of delivering agreed services and in accordance with client instructions.

5. Sharing of Information

We may share information with trusted third-party service providers, including:

• Cloud hosting providers
• Payment processors
• Analytics services
• Email communication platforms

These providers only access information necessary to perform services on our behalf and are required to maintain confidentiality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including contractual, legal, or operational requirements.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate information
• Deletion of personal data
• Restriction or objection to processing
• Withdrawal of consent where applicable

9. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality, analyse traffic, and improve user experience. You may control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Vertex Prime Digital
Email: info@vertexprimedigital.com
Website: www.vertexprimedigital.com